Klaviyo · SMS · WhatsApp
Your customer list is your most profitable channel.
Email, SMS and WhatsApp flows that bring buyers back without paying for the click again.
Schedule a CallSee the methodSound familiar?
Signs you need email and SMS.
The method
How my team runs email and SMS, step by step.
Step 01
List and deliverability audit
Authentication, list health and inbox placement checked.
Step 02
Core flows
Welcome, browse, cart, post-purchase and win-back built first.
Step 03
Segmentation
New, loyal, VIP and lapsed customers each get the right message.
Step 04
Campaign calendar
Regular campaigns planned around launches and sales moments.
Step 05
SMS and WhatsApp
Short, timely messages where they convert best.
Step 06
Revenue reporting
Revenue per recipient and flow performance every month.
The playbook
The flows every store needs
Welcome & browse
Turn new subscribers into first orders.
- Welcome series
- Browse abandonment
- Sign-up offer strategy
Cart & checkout
Win back abandoned carts.
- 3-step cart flow
- Checkout reminders
- SMS follow-up
Post-purchase & win-back
Turn buyers into repeat customers.
- Thank-you and review
- Cross-sell
- Win-back for lapsed buyers
What we measure
The numbers that decide success.
Every report is built around these, not likes or impressions.
Revenue per recipient
What each email or SMS earns per person sent.
Automated revenue
Sales from always-on flows like welcome and cart recovery.
Repeat purchase rate
The share of customers who buy again.
Customer lifetime value
Total revenue a customer brings over time.
What’s included
Everything in the service.
Best for these niches
Tools and platforms
The work in practice
See how it’s built.
A walkthrough of a real email and SMS setup, with client data redacted.
FAQs
Straight answers to the questions store owners ask now.
Answers about this service. For contracts, reporting, tracking and the bigger 2026 challenges, see the full FAQ page.
Looking for more answers?
Contracts, ownership, reporting and the big 2026 challenges are all on the FAQ page.
Visit the FAQ pageKlaviyo for most Shopify stores; we work with others too.
Healthy stores often see 20–30% of revenue from email and SMS.
No, segmentation and frequency rules prevent that.
Yes, copy and design are included.
Yes, especially effective for Pakistan and Gulf audiences.
Yes, with proper authentication (SPF, DKIM, DMARC), clean lists and steady sending. We set this up first.
It can lower your blended cost per order significantly, because repeat sales don’t need paid clicks.
Ready to grow your store?
Book a 30-minute call. We’ll look at your email and SMS setup together, and you’ll leave with three things to fix first.
Schedule a Call